Shipping Policy

Shipping cost: €4.90 for orders under €80.00.

Free shipping: Free for orders starting from €80.00.

Timing: All orders are shipped within 24 hours (*working days) from the order with express courier GLS.

Delivery: Delivery will take place within 2/4 working days from shipment to the courier, depending on the area.

Tracking: You will receive the shipping tracking via email with which the order was placed.

Flex Delivery: is the new digital service with which we will send you an SMS or an email in case you are not reachable, with a link where you can book within 5 days the best date and place to receive your package.

Important notes:

Orders received on Friday, Saturday, and Sunday will be processed on Monday (or the next working day).

Any warehouse discrepancies will delay the order processing, and you will be immediately notified to replace or wait for the missing item.

It is not possible to modify the order after 1 hour from the order itself.

Cash on delivery:

Only for Italy, it is possible to choose the Cash on Delivery method.

Click here to see the cash on delivery rules.

EUROPE SHIPMENTS

Shipping cost: €9.90 for orders under €150.00.

Free shipping: Free for orders starting from €150.00.

Timing: All orders are shipped within 24 hours (*working days) from the order with express courier GLS.

Delivery: Delivery will take place within 3/5 working days from shipment to the courier, depending on the countries.

Tracking: You will receive the shipping tracking via email with which the order was placed.

Parcel Shop: is the new digital service with which we will notify you in case you are not available to pick up the package, that your order has been left at the nearest Parcel Shop GLS to you.

Important notes:

Orders received on Friday, Saturday, and Sunday will be processed on Monday (or the next working day).

Any warehouse discrepancies will delay the order processing, and you will be immediately notified to replace or wait for the missing item.

It is not possible to modify the order after 1 hour from the order itself.